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Travel company lags on refund after trip is cancelled

A high school trip to Costa Rica fell apart when not enough students signed up to go. But the tour company told one family they could not get all their money back. Explorica is an educational tour company used by lots of schools for class trips. Their tours of Costa Rica have been popular in the past. Yet, this time, only one family signed up, and they wound up getting socked with a cancelation fee.

 

Date: 
March 8, 2011
You Tube Code: 
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Category: 
Television Interviews
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