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Customers

Southwest Airlines charged Romona Cobian $11,407 for a ticket to Los Angeles.

“My stomach just flip flopped. I thought ‘oh, what’s going on?’ They’re going to deplete my bank account.”

Publication: 
CBS Sacramento
URL: 
http://sacramento.cbslocal.com/2012/08/09/call-kurtis-southwest-billing-glitch-leaves-customers-with-no-way-to-pay-bills/
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